A Glossary of Commonly Used Business Process Terms
نویسنده
چکیده
We have taken a broad view of business processes, considering, among other things, strategies, process architectures, the management of processes, the redesign and improvement of processes, and the automation of processes. Some groups like the Workflow Management Coalition (WfMC) have published formal glossaries. Other communities of practice, like Six Sigma, use terms in specialized ways. Several business process methodologies have been described the use terms in specific ways. Formal business process languages, like BPML, have semantic definitions that are enforced by the language. Unfortunately, many of these different sources use terms in slightly different ways. We have tried, in this glossary, to use terms in the most generic manner. In cases where different significant groups or key sources use the terms in a different way that we do, we have indicated that fact.
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